Privacy Policy

Last updated: January 1, 2024

Welcome to VidGrab ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your choices.

1. Information We Collect

We collect two types of information:

• Information you provide: When you contact us via our contact form, we collect your name, email address, and message.
• Automatically collected data: We collect standard server logs including your IP address, browser type, operating system, referring URL, and pages visited. This data is used in aggregate form for analytics.

2. Use of Cookies

We use cookies and similar tracking technologies to enhance your experience. These include:

• Essential cookies: Required for the basic functionality of the site.
• Analytics cookies: We use Google Analytics to understand how visitors use our site. This data is anonymised and aggregated.
• Advertising cookies: We use Google AdSense to display advertisements. Google may use cookies to serve ads based on your prior visits to our site or other sites on the internet. You can opt out of personalised advertising by visiting Google's Ads Settings.

3. Google AdSense and Third-Party Advertising

We partner with Google AdSense to serve advertisements on our site. Google, as a third-party vendor, uses cookies (including the DART cookie) to serve ads based on your visits to this and other websites. For more information, please review Google's Privacy Policy.

4. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve our services.
• Respond to your enquiries and support requests.
• Monitor and analyse usage patterns to improve user experience.
• Comply with legal obligations.

5. Data Retention

We do not permanently store any videos you download. Temporary files created during processing are automatically deleted from our servers within 1 hour. Contact form submissions are retained for up to 12 months for customer service purposes.

6. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share anonymised, aggregated data with advertising and analytics partners (such as Google). We may disclose your information if required by law or to protect our rights.

7. Security

We implement industry-standard security measures including HTTPS/TLS encryption. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

VidGrab is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such data, please contact us immediately.

9. Your Rights

Depending on your location, you may have rights to access, correct, or delete personal data we hold about you. To exercise these rights, contact us at support@yourdomain.com.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of the site following any changes constitutes your acceptance of the new policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us or email support@yourdomain.com.